Distribution, industrial & 3PL · In build
Expedite, lane, labor, and SLA decisions that move cost-to-serve — across sites, lanes, and shifts.
Distribution runs on thousands of small, authorized calls a week — each one trading a known cost against a modeled exposure. Chairfirst governs those calls: it proposes, bounds, authorizes, coordinates, and generates evidence for independent attestation.
The consequential decisions
The calls this door governs.
Not dashboards, not alerts. These are the recurring, real-money calls made every day at the site level — each one proposed, bounded, authorized, and attested.
- Expedite vs. hold on an at-risk shipment
- Carrier and lane exception routing
- Credit holds and release
- Overtime and shift-coverage authorization
- SLA, penalty and detention calls
- Cross-dock and labor allocation across sites
The number it moves
Cost-to-serve — and the on-time percentage behind it.
Cost-to-serve, on-time performance, penalty and detention avoidance, and labor cost. One number the whole network can be held to, built from decisions rather than reports.
Illustrative value logicA governed expedite or lane decision trades a known incremental cost against a modeled penalty-and-churn exposure — authorized, bounded, and attested at the moment it is made.
Illustrative and method-bound. This door does not yet carry a working estimator — when it opens, it ships with one in this industry’s own language, plus a downloadable worked example. We will not publish a precise number we cannot yet defend.
Same topology
Why this door exists at all.
- Many sites, lanes and shifts
- The same consequential calls repeated daily
- Real authority at the dispatcher and site level
- Several systems: TMS · WMS · OMS · ERP
- One number the network shares — cost-to-serve
Sits above
Composes with what you run. Replaces none of it.
Your TMS, WMS, OMS and ERP — governing the decision, not replacing the system. Records stay where they are; authority is what Chairfirst adds.
Chairfirst sits above the systems — and the agents — you already run, and governs what happens next. Governed, not autonomous.
The partner seam
This is where multiple optimization and routing engines — yours, or best-of-breed autonomous agents — operate under one authority. Chairfirst coordinates them: it proposes, bounds, authorizes, and generates evidence for independent attestation. Building with design partners and platform partners.
For partners & platforms →In build — building with design partners.
This door is not open yet. If it is your world, the fastest path is a direct conversation: we will walk your decision library, your systems, and the number you are trying to move.